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Loïc SENECHAL
Customer Success Manager
Veeva Systems
Paris, France
Français Anglais
Accepte de rencontrer
Loïc SENECHAL
Customer Success Manager
Chez Veeva Systems
Français Anglais
Paris, France
2
rendez-vous restants ce mois-ci
2 rendez-vous restants ce mois-ci
Taux de réponse : 50%
Temps de réponse : < 24h
Taux de réponse
50%
Temps de réponse
< 24h
Contacter Loïc SENECHAL
Présentation de Loïc
Hello,
Currently, I'm a Customer Success Manager and my missions are:
- Responsible for the ongoing innovation and success of my customers after their initial deployment (work closely with them to understand their Business Objectives, Critical Success Factors, identify and measure Key Performance Indicators, issues Affecting their success and challenges) and from this develop an action/success plan
- Oversee post-implementation onboarding and ongoing education of Customers on new releases adn how they could benefit from adopting expanded features and functionalities
- Coordination with Professional Services, Product Management and Strategy teams to deliver advice to Customers
My ultimate goal is to ensure that my customers stay on track long term and that they understand and fully utilize the capabilities of our applications.
Feel free to contact me if you want to know more about my job
Loïc
Conseils pour exercer ce métier
Formation de Loïc
-
2000 -
SKEMA Business School