Hello,

I'm an "ex-expatriate", who lived in China for almost 15 years.

I'm currently Business Strategy Director, responsible for:
- Defining Company Business Plan
- Preparing and Tracking Forecast
- Setting up and Measuring KPIs
- Responsible for Tools used by the company (ERP, CRM, Project and Product Management Platforms, Reports)
- Implementing company process
- Coordination sales admin, finance with business teams

For 10 years, I was managing IT, Web Application & CRM teams with missions such as:
- Managing the Web & CRM Business unit: its customers, teams, projects, technologies, business development, sales, strategy, budget and revenue
- Developed B2C / B2B CRM business solutions and Wechat Development expertise as well as great Retail and Distribution business knowledge
- Built strong team with low turnover and high expertise in complex solutions
- Supported company growth with successful projects, lead conversion and managing key accounts
- Modernize internal IT tools and systems as IT Manager

Feel free to contact me if you want to know more about my job or experience.

Naitan